https://www.bit.nl/maintenance BIT-maintenance CGFeedMaker 1.0.20 on CMS Made Simple support@bit.nl ( ) https://www.bit.nl/news/3014/90/Periodic-maintenance-fire-detection-and-suppression-system-BIT-1 Urgency: Planned Affected services: None Expected impact: None Customer intervention required: No Reference number: 171734 Summary: During the periodic maintenance, the fire detection and suppression system will be checked and tested. Details: Our supplier will perform periodic maintenance on the fire detection and suppression system of BIT-1. During this maintenance, the automatic fire suppression will be disabled for short periods of time. In the unlikely event of fire detection during this maintenance, our engineers will manually activate the fire suppression system. This maintenance will be supervised by BIT engineers. Tue, 27 Jul 2021 08:00:00 +0200 https://www.bit.nl/news/3014/90/Periodic-maintenance-fire-detection-and-suppression-system-BIT-1 https://www.bit.nl/news/3013/90/Maintenance-dark-fibers-core-network Urgency: Planned Affected services: - internet connectivity - customer wavelengths between BIT-2 and InterXion Science Park Expected impact: - a low chance of disruption of internet traffic and customer wavelengths between BIT-2 and InterXion Science Park Customer intervention required: No Reference number: 172282 Summary: Firmware of our DWDM equipment in BIT-2 and InterXion Science Park will be updated. No disruption of traffic is expected. Details: In the maintenance window of June 24th we added additional cards to the DWDM equipment to provision new wavelengths. Unfortunately, these cards require a newer version of the chassis firmware. In the upcomming maintenance we will update the firmware on both DWDM devices. We do not expect any disruption of active wavelengths on this connection. In the event of a disruption, internet traffic will be rerouted automatically. Customers with their own wavelength on this path will experience downtime in the event of a disruption. Thu, 22 Jul 2021 00:00:00 +0200 https://www.bit.nl/news/3013/90/Maintenance-dark-fibers-core-network https://www.bit.nl/news/3003/90/Updates-LDAP-cluster Urgency : Planned Affected services : - Email address management in the customer portal Expected Impact : - Inability to manage email addresses Customer intervention required : No Reference number : 174289 Summary : We'll update the BIT LDAP cluster with the latest available security patches. Details : The BIT LDAP cluster will be updated with the latest available security patches. This means that for a short while it will not be possible to change email address related settings in the customer portal. Other than that, no noticeable impact is expected. Wed, 21 Jul 2021 00:00:00 +0200 https://www.bit.nl/news/3003/90/Updates-LDAP-cluster https://www.bit.nl/news/3007/90/Network-maintenance-BIT-switches-in-BIT-2A Urgency: Planned Affected services: - customer databases on PostgreSQL server psql.bit.nl - MSSQL Instances - MSSQL shared databases - various BIT services, including virtual servers for customers Expected impact: - disruption of the network connection for approximately 30 minutes during the reboot of the switch - short disruption during switch-overs of the MSSQL master node - a small chance of disruption of BIT services Customer intervention required: No Reference number: 174392 Summary: Software on switches used for BIT equipment in BIT-2A will be updated. Details: The switches will be updated by turn. As a result of the update, the switches will require a reboot. As a result, PostgreSQL server psql.bit.nl will be unavailable for 30 minutes. To minimize impact on MSSQL Instances and MSSQL shared databases a switch of master nodes will take place before the switch gets rebooted. When the switch is up and running another switch of master nodes will take place. During these switches the MSSQL Instances and shared databases will be unavailable for a short period of time. These four switches are used for hosting various services provided by BIT. These services are virtualised and load balanced, using redundant network connections to multiple switches. In the... Thu, 15 Jul 2021 00:00:02 +0200 https://www.bit.nl/news/3007/90/Network-maintenance-BIT-switches-in-BIT-2A https://www.bit.nl/news/3011/90/Replacement-of-leaf-sw1.bit-2b Urgency: Planned Affected services:  - Network connections to switch "leaf-sw1.bit-2b" Expected impact: - Disruption of the network connection for approximately 30 minutes Customer intervention required: No Reference number: 175165 Summary: Switch leaf-sw1.bit-2b logs memory errors and will be replaced by a spare switch. Details: The switch is logging memory errors. Since this is ECC (error correction code) memory there is no direct impact, faulty memory is not used. The switch vendor advises us to replace the switch. In this maintenance we will replace the switch with a spare switch, all physical connections will be moved. We normally announce maintenance two weeks in advance. Following the advice of our switch vendor we will not wait for two weeks, but combine this maintenance with the maintenance on BIT switches in BIT-2A which was already announced. You can find out to which switch you are connected by checking your invoice or network statistics in the customer portal. Update placed at 15/07/2021, 4:00 The switch was replaced succesfully. All customer connections on the switch have been restored. Thu, 15 Jul 2021 00:00:00 +0200 https://www.bit.nl/news/3011/90/Replacement-of-leaf-sw1.bit-2b https://www.bit.nl/news/3005/90/Network-maintenance-switches-BIT-2C Urgency: Planned Affected services: - Customers with a network connection to switch "leaf-sw1.bit-2c” - Customers with a network connection to switch "leaf-sw2.bit-2c” - Customers with a network connection to switch "leaf-sw3.bit-2c” - Customers with a network connection to switch "leaf-sw4.bit-2c” Expected impact: - Disruption of the network connection for approximately 30 minutes during the reboot of the switch Customer intervention required: No Reference number: 174392 Summary: Software of all datacenter switches in BIT-2C will be updated. Details: The switches will be updated by turn. As a result of the update, the switches will require a reboot. Customers connected to this switch are expected to have their connection to these switches disrupted for approximately 30 minutes. You can find out to which switch you are connected by checking your invoice or network statistics in the customer portal. Wed, 14 Jul 2021 00:00:00 +0200 https://www.bit.nl/news/3005/90/Network-maintenance-switches-BIT-2C https://www.bit.nl/news/3009/90/Emergency-maintenance-power-generator-BIT-1 Urgency: Emergency Affected services: - colocation BIT-1 Expected Impact: - no emergency power for max. 2 hours Customer intervention required: No Referencenumber: 175166 Summary: The power generator in BIT-1 will be replaced. No emergency power will be available during the generator swap. Details: During the monthly test of the emergency power infrastructure at BIT-1, the power generator indicated a reliability problem, and therefore will be replaced. No emergency power can be generated during the swap of the diesel generator. The UPS'es in BIT-1 will be available though to protect against power failures for a limited time. In the highly unlikley event that the regular power supply should fail for an extended period, the power supply for the IT equipment in BIT-1 will be interrupted. The new generator has been dispatched and will replace the current generator upon arrival. Between 15:00 hrs and 20:00 hrs for the period of max two hours, there will be no generated emergency power at BIT-1. Update placed at 20:00 hrs Due to technical difficulties the replacement generator has not been taken into service yet. As a result the period of unavailability of emergency power will be extended. The maintenance window has been prolonged until 23:00... Tue, 06 Jul 2021 15:00:00 +0200 https://www.bit.nl/news/3009/90/Emergency-maintenance-power-generator-BIT-1 https://www.bit.nl/news/2995/90/Maintenance-cooling-system-BIT-1 Urgency: Planned Affected services:  Colocation in BIT-1 Expected impact: Slight increase in temperature Customer intervention required: No Reference number: 173843 Summary: Maintenance is performed on the cooling system in BIT-1. Details: The downflow units (responsible for blowing cold air in the data centers) will be shut down for maintenance one at a time. This may result in a slight temporary increase in temperature in specific parts of the data center. This maintenance will be supervised by BIT engineers who will monitor the temperature in the data center closely. Mon, 05 Jul 2021 08:00:00 +0200 https://www.bit.nl/news/2995/90/Maintenance-cooling-system-BIT-1 https://www.bit.nl/news/2993/90/Network-maintenance-BIT-2A-and-BIT-2D Urgency: Planned Affected services: - Customers with a network connection to switch "leaf-sw5.bit-2a” - Customers with a network connection to switch "leaf-sw6.bit-2a” - Customers with a network connection to switch "leaf-sw7.bit-2a” - Customers with a network connection to switch "leaf-sw8.bit-2a” - Customers with a network connection to switch "leaf-sw1.bit-2d” - Customers with a network connection to switch "leaf-sw2.bit-2d” Expected impact: - Disruption of the network connection for approximately 30 minutes during the reboot of the switch - Small chance of a short disruption of network traffic for customers connected to all datacenter switches Customer intervention required: No Reference number: 174392 Summary: Software of all datacenter switches in BIT-2D and datacenter siwtches ‘leaf-sw5.bit-2a’, ‘leaf-sw6.bit-2a’, ‘leaf-sw7.bit-2a’ and ‘leaf-sw8.bit-2a’ will be updated. Details: The switches will be updated by turn. As a result of the update, the switches will require a reboot. Customers connected to this switch are expected to have their connection to these switches disrupted for approximately 30 minutes. Since some two of the switches which will be upgraded are connected to the core network, traffic to and from the internet will be rerouted via other switches before these switches are updated. There’s a small chance of short disruption of network... Thu, 01 Jul 2021 00:00:00 +0200 https://www.bit.nl/news/2993/90/Network-maintenance-BIT-2A-and-BIT-2D https://www.bit.nl/news/2991/90/Network-maintenance-BIT-1-and-BIT-2B Urgency: Planned Affected services: - Customers with a network connection to switch "leaf-sw1.bit-1” - Customers with a network connection to switch "leaf-sw2.bit-1” - Customers with a network connection to switch "leaf-sw3.bit-1” - Customers with a network connection to switch "leaf-sw4.bit-1” - Customers with a network connection to switch "leaf-sw3.bit-2b" - Customers with a network connection to switch "leaf-sw4.bit-2b" Expected impact: - Disruption of the network connection for approximately 30 minutes during the reboot of the switch - Small chance of a short disruption of network traffic for customers connected to all datacenter switches Customer intervention required: No Reference number: 174392 Summary: Software of all datacenter switches in BIT-1 and leaf-sw3.bit-2b and leaf-sw4.bit-2b will be updated. Details: The switches will be updated by turn. As a result of the update, the switches will require a reboot. Customers connected to this switch are expected to have their connection to these switches disrupted for approximately 30 minutes. Since some two of the switches which will be upgraded are connected to the core network, traffic to and from the internet will be rerouted via other switches before these switches are updated. There’s a small chance of short disruption of network traffic for customers connected... Wed, 30 Jun 2021 00:00:00 +0200 https://www.bit.nl/news/2991/90/Network-maintenance-BIT-1-and-BIT-2B