Activation fire suppression BIT-1

Activation fire suppression BIT-1

08-12-2017 13:27:34 - 08-12-2017 23:42:31
Status: resolved

A few minutes ago the fire suppression system in BIT-1 was activated. We suspect this was caused my maintenance which was being performed in another room. Engineers are on site inspecting the datacenter. More information will be added to this post when available.

Update placed at 13:36h
The cause of the activation of the fire suppression is not fire in the server room.

Update placed at 13:40h
The temperature in the server room temporarily dropped slightly by several degrees but is at normal levels now.

Update placed at 14:05h
During fire suppression a nitrogen-argon mixture is blowen in the server room. If there would have been any fire, the fire would have extinguished because of a lack of oxygen. The power and cooling infrastructure is active and available during a fire suppression. During the suppression the temperature drops temporarily and increased air pressure causes small vibrations. As a rule these results do not harm any equipment. In case you do notice a problem with your equipment, please contact us.

Update placed at 14:24h
The supplier of the suppression materials is on his way to collect the gas bottles and refill them. In that period the fire detection system stays active and BIT employees will stay on location. In the unlikely event that there is a fire, the fire will be extinguished by BIT employees using manual fire suppression systems. This inicident will stay open untill the automatic fire suppression system is fully operational again.

Update placed at 23:42
The gas bottle have been filled and are in place again. The automatic fire suppression system is fully operational again.

If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.