- 05-02-24VDC and VM management environment briefly offline (solved)
- 11-10-23interruption of BIT-HOST4
- 17-09-23CephFS storage issue
- 26-07-23Load balancer failure
- 04-07-23One of the shared mysql servers temporarily unavailable
- 13-04-23Short, limited temperature increase
- 06-04-23Short interruption webmail.bit.nl
- 01-03-23Network interruption leaf-sw5.bit-2a
- 22-02-23Malfunction email platform
- 21-02-23Disruption IMAP email services
Fixed: Short disruption cooling for BIT-2BCD
18-05-2018 16:44:11
- 18-05-2018 17:30:00
Status:
resolved
Around 16:27 there was a short disruption of the cooling for BIT-2BCD. This short disruption was triggered by a powerdip from the power grid.
Update placed at 18/05/2018, 16:50
Colleagues have manually switched on the chillers around 16:28.
Update placed at 18/05/2018, 17:05
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.
The powerdip triggered phase monitoring of the chillers for BIT-2BCD, which causes that the chillers where shut down. As a result the temperature in some places in BIT-2B and BIT-2C has been higher than normally on those places.
Follow the incident on our website for updates concerning this incident.
Update placed at 18/05/2018, 16:50
Colleagues have manually switched on the chillers around 16:28.
BIT is researching how we can prevent an incident like this.
Update placed at 18/05/2018, 17:05
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.