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Briefly lower temperature in BIT-2D
25-01-2019 10:03:33
- 25-01-2019 10:03:33
Status:
resolved
Between 09:53 and 10:03 the temperature in BIT-2D was lower than allowed accorindg to SLA. This was the consequence of the monthly check of the fire alarm system. During the period that the fire alarm system reports 'fire' the cooling system in BIT-2D is working fully in recirculation mode. As soon as the fire alarm system does no longer report 'fire' the cooling system in BIT-2D switches to maximum cooling mode, this combined with the low outside temperatures resulted in too low temperatures in BIT-2D.
We are consulting with our supplier of the cooling installation to prevent this situation in the future.
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.