Outage storage systems

Outage storage systems

19-10-2019 23:32:32 - 20-10-2019 01:05:32
Status: resolved

As of 23.32h we're again experiencing problems with the availability of our shared storage systems. Engineers are investigating this outage. As a result, our shared Linux hosting platform and customers using shared storage solutions provided by BIT are experiencing degraded availability.
Update placed at 01:00h
The instability of the storage platform has been resolved. Unfortunately we are hitting a bug on the Ceph MDS systems which causes problems for services on Cephfs. We are still investigating what the bug entails and what triggers the bug.

The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.