Network disruption BIT-2D

Network disruption BIT-2D

13-11-2019 08:25:48 - 13-11-2019 08:51:08
Status: resolved

Sinds this morning around 8.15am there is a network disruption in BIT-2D. Our engineers are investigating. More information will follow soon.
Update placed on 13-11-2019, 08.35
A software process on switch "leaf-sw2.bit-2d" has restarted unexpectedly, as a result of which there was disruption of service for a few minutes. Customers with a redundant connection or a single connection on switch "leaf-sw1.bit-2d" were not affected by this disruption. At this moment service is resumed as normal.
Update placed on 13-11-2019, 08.48 
This incident has been resolved. Together with our supllier we have started an investigation to the cause of the incident. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.