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Battery charging malfunction fire detection system BIT-1
30-07-2020 19:06:40
- 30-07-2020 21:00:00
Status:
resolved
The fire detection and supression system in BIT-1 is not affected by this battery charging issue.
The fire detection system in BIT-1 refuses to charge its battery and now the power supply has to be replaced.
BIT datacenter engineers are working with the vendor to resolve the issue.
Update at 30-07-2020, 19:28
Replacement parts are expected to arrive at BIT-1 in about 30 minutes.
Update at 30-07-2020 20:26
Replacement of the power supply is under way and making good progress.
Update at 30-07-2020, 20:55
The power supply was replaced and the systems are fully operational again.
The incident has been resolved. If you have any questions regarding this incident, don't hesitate to contact our Customer Care at +31 (0)318 648 688 or support@bit.nl.
The fire detection system in BIT-1 refuses to charge its battery and now the power supply has to be replaced.
BIT datacenter engineers are working with the vendor to resolve the issue.
Update at 30-07-2020, 19:28
Replacement parts are expected to arrive at BIT-1 in about 30 minutes.
Update at 30-07-2020 20:26
Replacement of the power supply is under way and making good progress.
Update at 30-07-2020, 20:55
The power supply was replaced and the systems are fully operational again.
The incident has been resolved. If you have any questions regarding this incident, don't hesitate to contact our Customer Care at +31 (0)318 648 688 or support@bit.nl.