Emergency maintenance access router

Emergency maintenance access router

15-09-2022 00:00:00 - 15-09-2022 02:00:00

Urgency: Emergency
Affected services:
  • internet access via Extended Ethernet, WEAS and DSL
Expected impact:
  • A brief interruption of the affected services of a couple of minutes during reboot of router.
Customer intervention required: No
Reference number: 181674

Summary:

Due to a memory leak on a router BIT will proactively reboot this router to prevent unexpected outage of services.


Details:

Due to a bug in IOS software, memory usage of our Cisco router is slowly increasing. This will ultimately cause the router to spontaneously reboot itself. To prevent this, we want to manually restart the router during a maintenance window.
Update placed at 15/09/2022, 0:10h
The router has been rebooted successfully and is up and running again. All services have been restored. This completes this maintenance.