BIT & Corporate Social Responsibility
BIT highly values Corporate Social Responsibility. This is not just a program or a project to BIT, it is embedded in our way of thinking and our way of working. This means that we consider the environment in our activities, but also pay attention to the human aspects within and outside our organisation.
BIT invests a lot in energy saving. All of BIT's datacenters run on green energy, generated from hydropower. This renewable energy source has no CO2 side product. Power consumption is taken into account when purchasing equipment. This goes for our own equipment as well as in the recommendations we make to our clients.
The air-conditioning in our datacenters uses the outside air and water to keep the temperatures down. By using closed cold corridors, the cooled air is used efficiently.
More and more people are choosing for electric cars. BIT encourages this initiative because of the positive contribution it makes to a cleaner environment. BIT installed charging stations to enable visitors with independent access to our datacenters to charge their cars for free.
Fairtrade stands for fair products and ensures that farmers in developing countries get a fair price for their products and get to work in decent conditions. BIT does the same. They value fair prices and sustainable production methods. That's why, for lunch, we choose organic products with a Fairtrade trademark to support local community initiatives like Ede Fairtrade.
We feel like we, as an organisation, carry the responsibility for our services. Aspects, like offering secure services, customer service, protection of client information and privacy are very important to us. We respect the visitors of our website and handle their information with care. That information will not be sold, rented or shared with anyone. A comprehensive privacy statement can be found here.
Transparency and openness is an important factor at BIT. From that perspective, we issue an annual transparency report where we provide information on the number of personal data and notice-and-takedown-requests (NTD) we have received and how we then handled such requests.
We also think the security of our systems is very important. Despite our care for this security, a weak spot is always possible. Of course we would like to receive such findings and, from that point of view, have drawn up a 'Responsible Disclosure'.
We support a variety of initiatives and associations by offering several of our services for free. We sponsor Bits of Freedom, Cacert and HCC for example.
BIT is at the heart of the community and supports several charities, including the WWF. WWF's mission complements BIT's philosophy. In the past, BIT has hosted the WWF project 'Animal library'. Based on that experience we have decided to move all equipment to the datacenter. Part of BIT's services is offered as sponsoring.
Every employer is entitled to a healthy and safe working space with the possibility to develop. BIT's employers are central and we stimulate them to use their qualities as best as they can. This strong employment policy enables us to offer good working conditions to our staff. We hire employees with a labour disability or handicap too, for whom we provide good working conditions and facilities. This employment policy results in a low personnel turnover rate (a large number of employees are working at BIT for more than 10 years) and content, motivated workers who feel connected to our organisation.
Community involvement and development
Schools and businesses need each other to offer good vocational training. We regularly coach students in their education and try to convey our passion and knowledge for technology. Next to that, we frequently organise tours in our datacenters to give both students and teachers a look behind the scenes.
Due to the impending shortage of IPv4 addresses, it is important to prepare your ISP to implement IPv6. BIT actively takes part in the Dutch IPv6 Taskforce to stimulate this implementation. IPv6 is an integral part of BIT's services. New clients get a range of IPv6 addresses next to their IPv4 ones. BIT supports several hacker events and hacker spaces like OHM2013, SHA2017 and Nurdspace.
Support of several projects
BIT supports a number of projects by supplying a free IPv6 connectivity. For example, we offer two root-name servers (f.root-servers.net of ISC and k.root-servers.nl of RIPE NCC) IPv6 connectivity. We also host the official releases server of Ubuntu Linux (releases.ubuntu.com) and the Dutch mirror (nl.archive.ubuntu.com) via IPv6 and we offer Spamhaus RBL IPv6 connectivity. Since 2004, BIT offers SixXS colocation and connectivity to be able to supply IPv6 to people with an ISP that does not allow IPv6 yet. We offer a free range of IPv6 addresses and connectivity to AMS-IX and sponsor RIPE NCC with an IPv6 connectivity.
BIT is connected to the Dutch Hosting Provider Association (DHPA). The DHPA institution is a collaboration of market leading hosting and cloud providers who want to contribute to the trust in the online industry with their professionalism, quality and transparency. BIT underscribes the Code of Conduct of the DHPA.
Since its founding in 2002, BIT has been a participant of the foundation National Management Organisation of Internet Providers (NBIP), which was established as an executive institute for tap commands. We have been closely involved with initiatives like the NaWas, where participating ISPs jointly address DDoS attacks.
In 2015 BIT was one of the founding members of the Dutch Datacenter Association (DDA). The DDA connects leaders in the datacenter market, acts as a market representative, stimulates best practices and education. BIT endorses the Code of Conduct of the DDA.
ISPConnect Nederland is the branch association of Internet Service Providers. Their main purpose is to protect the collective interests of members by giving them a clear voice in the media, government, politics and other groups. Since 2015 BIT also is a member of this branch organization.