Monitoring

Monitoring: Always Insight into Your Platform

Availability guarantees are only valuable if you have clear insight into what is working well and where potential issues lie. That is why BIT monitors services 24 hours a day, 7 days a week. In addition, our engineers are on standby around the clock to intervene whenever necessary.

BIT’s redundant monitoring system can also be deployed to monitor your own services. Do you operate your own platform in our data centers? With BIT monitoring, you can keep a close eye on the availability of your applications.

Always Insight into Availability

Our monitoring systems continuously track the services you wish to monitor on your servers. These include services such as HTTP, Ping, Telnet, and FTP. Additionally, we can monitor the accessibility of specific URLs or the functionality of login scripts for you.

To ensure reliability, our monitoring system is designed redundantly and distributed across two geographically separated locations. This guarantees a high level of redundancy and continuity.

Flexible Incident Notifications

When anomalies or disruptions occur in the monitored services, we can take immediate action. Our incident engineers are available 24/7 to resolve issues.

If desired, you can receive secure read-only access to our monitoring system. This allows you to have full insight into the monitoring and availability of your services at any time. Furthermore, we offer flexible options for handling incident notifications. You can choose to:

• Receive all incident notifications yourself;
• Receive notifications during specific times and have BIT handle them outside those hours;
• Have BIT manage all notifications entirely.

With BIT monitoring, you are assured of a proactive and reliable approach, enabling you to focus on your core business.