Terms and Policies

At BIT, we place great importance on transparency. That’s why we are pleased to share the terms, conditions, and policies applicable to our services on this page. We handle your personal data with the same diligence we apply to our own. This means we strive to protect your information at all times—a commitment embedded in our ISO 27001 and NEN 7510 certifications. Our privacy statement clearly outlines what we do, and crucially, what we do not do with your data.

Looking for our certificates? You can find them here.

Abuse Policy (pdf)
Acceptable Use Policy (pdf)
General Terms and Conditions (pdf)
General Terms and Conditions Registries
Datacenter Best Practices (pdf)
Datacenter House Rules (pdf)
SLA Framework (pdf)
Security Test Agreement (pdf)
Privacy Statement (pdf)
Responsible Disclosure
SLA Colocation BIT-1 (pdf)
SLA Colocation BIT-2 (pdf)
SLA Internet Access (pdf)
SLA Load Balancing (pdf)
SLA Storage (pdf)
SLA Virtualisation (pdf)
Transparency Reports
Data Processing Agreement (pdf)