Emergency maintenance backup servers

Emergency maintenance backup servers

Urgency: Emergency
Affected services:
– Backup Linux and Windows servers
– Cloud backup
Expected impact:
– Backups can not be made
– Existing backups can not be accessed
Customer intervention required: No
Reference number: 208011

Summary:

During the maintenance, the backup server will be powered down to replace a network card.

Details:

One of the network cards in the server has a defective port. The defective port is implemented redundantly, so it currently has no impact on the correct functioning of the server. Further failure of the network card would impact the correct functioning of the server. Due to this risk, emergency maintenance is chosen instead of scheduling it within the usual maintenance window. During the replacement of the network card, the backup server will be unavailable for some time, meaning no backups can be created or accessed during that period.