BIT stands for openness and honesty. Incidents are always reported on our website and not hidden behind a customer login. We are open about the cause of faults. Everyone can know what went wrong and why. Below you can find current faults and their status.

Incidents will be reported via our website. You can also subcribe to our RSS Feed.

There are no ongoing incidents at this moment


Would you like to know more about incidents or report an incident?

Please feel free to contact us: +31 (0)318 648 688 or

*This number is available 24 hours a day for reporting faults and during office hours for other matters. If our overall number, +31 (0)318 648 688, cannot be reached due to a fault, please contact us at our emergency number +31 (0)26 372 4617. This number is available 24 hours a day as well.