BIT stands for openness and honesty. Incidents are always reported on our website and not hidden behind a customer login. We are open about the cause of faults. Everyone can know what went wrong and why. Below you can find current faults and their status.

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Incidents will be reported via our website. You can also subcribe to our RSS Feed.

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BIT customers can also use our SMS service. You can then adjust this via our portal or contact us to do this for you.
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There are no ongoing incidents at this moment


Would you like to know more about incidents?

Please feel free to contact us: +31 (0)318 648 688 or

*This number is available 24 hours a day for reporting faults and during office hours for other matters. If our overall number, +31 (0)318 648 688, cannot be reached due to a fault, please contact us at our emergency number +31 (0)26 372 4617. This number is available 24 hours a day as well.