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Disruption BIT network
28-04-2017 17:35:58
- 28-04-2017 18:35:00
Status:
opgelost
At approximately 17:28h an incident happened on out network. Engineers are investigating cause and impact. As soon as more info is available, this will be published on our website.
Update placed at 28/04/2017, 17:48
From ~17:37h the network became responsive again.
Update placed at 28/04/2017, 17:51
VLAN's between Ede and Amsterdam are still unavailable.
Update placed at 28/04/2017, 18:07
VLAN's are being brought back online.
Update placed at 28/04/2017, 18:20
All VLAN's are available again.
Update placed at 28/04/2017, 18:27
The incident was caused by a core switch. Our engineers will investigate this further. As soon as more info is available we will publish this on our website.
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.
Update placed at 01/05/2017, 17:38
The RFO for the network incident on April 28th is available in Dutch here. For any questions relating to this RFO, you can contact our customer care department on +31(0)318-648 688 or support@bit.nl.