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Disruption Virtual Machines
09-04-2018 12:24:08
- 09-04-2018 12:30:00
Status:
opgelost
At 12:13h some of the virtual machines for customers became unavailable. At 12:18h these machines became responsive again. The cause of this outage is being researched. As soon as more info becomes available, this incident notice will be updated.
Update placed at 13:33
The disruption was caused by human error during a change. The change on the network configuration for storage was supposed to be non-impacting. A human error did cause some impact; for several minutes some of the virtual machines lost their disk.
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.
Update placed at 13:33
The disruption was caused by human error during a change. The change on the network configuration for storage was supposed to be non-impacting. A human error did cause some impact; for several minutes some of the virtual machines lost their disk.
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.