Minor temperature increase in server rooms

Minor temperature increase in server rooms

20-06-2018 15:36:59 - 20-06-2018 15:51:59
Status: opgelost

At around a quarter past two utility power was disrupted. The emergency power installations worked as designed and provided power to all datacenters. During the switch to emergency power our cooling infrastructure was offline shortly, which is by design. The cooling infrastructure is only powered by the generator sets, not by batteries. As a result of the short downtime of the cooling infrastructure, temperatures in the datacenters have been increased by a few degrees for a short period of time. At this moment, temperatures are back to normal, the utility power has returned and the datacenters have switched back.

The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.