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Line card reset on leaf-sw3.bit-2b
14-01-2021 20:26:30
- 14-01-2021 20:30:38
Status:
opgelost
Around 19:30, a "line card" on leaf-sw3.bit-2b restarted unexpectedly. Customers with a single uplink on this switch might have noticed a disruption in internet traffic for a brief moment of time.
After some investigation by the the engineers of BIT, it turned out that a time-out on the hardware of the switch caused a restart of the line card. The situation went back to normal after the line card restart.
Update placed at 14/01/2021, 20:30
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.