Disruption UMTS/4G/5G with fixed IP

Disruption UMTS/4G/5G with fixed IP

23-02-2021 10:51:10 - 23-02-2021 13:17:00
Status: opgelost

At this moment there is a disruption at Vodafone what breaks that specific APN settings work in their network. Around 10.25 Vodafone did an attempt to fix this problem. This did not fix the problem. Vodafone is working further to fix this problem.

Clients with fixed IP on UMTS/4G/5G via BIT can not use this service at this moment.

Follow the incident on our website for updates concerning this incident.


Update placed at 21/02/2021, 11:11
Status at Vodafone is that they have planned follow-up actions. We will keep an eye on this problem.
Update placed at 21/02/2021, 12:13
Since 12:03 we see logins for UMTS/4G/5G with fixed IP. The problem is not yet marked as resolved by Vodafone.
Update placed at 21/02/2021, 13:17
Vodafone has confirmed that the problems have been resolved. We see succesfull logins on our side.

The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.