Disruptions SGW nodes

Disruptions SGW nodes

22-04-2021 03:53:13 - 22-04-2021 06:00:00
Status: opgelost

At the moment there is a disruption with our SGW nodes. As a result, the ISCSI connections used for the Microsoft SQL instances will not work. The cause of the disruption is under investigation.

Follow the incident on our website for updates concerning this incident.
Update at 04:54:
One of the three SGW nodes experienced a crash and automatic failover of services to the other nodes seems to have malfunctioned. Engineers are working to bring services back online. Most, if not all, should work at this time. When customers use iSCSI LUNs, it might be necessary to initiate a rescan or reconnect of the affected LUNs.
Update at 06:00:
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.