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Limited temperature increase BIT-2A
10-03-2022 10:45:07
- 10-03-2022 11:30:00
Status:
opgelost
The powergrid in Ede has failed. As a result the datacenters run on emergency power. After the failover to emergency power some of the down flow units in BIT-2A did not start up correctly. This resulted in a limited temperature increse in BIT-2A. BIT engineers are investigating the incident.
Follow the incident on our website for updates concerning this incident.
Update placed at 11:16
In case losing the powergrid, all systems should automatically switch to emergency power. One of three fields did not switch correctly, which resulted in unavailability of one third of the down flow units. After manually overriding all down flow units were active and temperature in BIT-2A dropped. The powergrid was lost at 10:25 hrs and at 10:42 hrs the manual switch was made. The supplier has been requested to investigate the cause of the failing automated switch.
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.
Follow the incident on our website for updates concerning this incident.
Update placed at 11:16
In case losing the powergrid, all systems should automatically switch to emergency power. One of three fields did not switch correctly, which resulted in unavailability of one third of the down flow units. After manually overriding all down flow units were active and temperature in BIT-2A dropped. The powergrid was lost at 10:25 hrs and at 10:42 hrs the manual switch was made. The supplier has been requested to investigate the cause of the failing automated switch.
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.