VM management interface issue

VM management interface issue

17-11-2022 13:47:21 - 17-11-2022 14:28:21
Status: opgelost

We're currently experiencing some trouble in the virtual machine management layer of our BIT NL Cloud. Running virtual machines are not impacted but customers wishing to start, stop or otherwise configure virtual machines in the BIT NL Cloud may experience trouble. BIT Engineers are working hard to solve the issue!

Follow the incident on our website for updates concerning this incident.

Update placed at 17/11/2022, 14:26
The problem was found to be an Out of Memory situation, causing certain components of the system to lose track of who's doing what. And why. Services have been restarted and are behaving normal again.

The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.