Malfunction email platform

Malfunction email platform

22-02-2023 10:41:00 - 22-02-2023 12:05:00
Status: resolved

Due to a malfunction on our storage platform last night, the index of a number of email boxes has been corrupted. This may result in your email not being visible after logging in. We are currently working on a solution to restore all email indexes to their proper working order.
Update placed at 22/02/2023, 11:05
A solution has been implemented to fix the indexes and all email boxes should start to function normally again.
Update placed at 22/02/2023, 12:05
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.