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software upgrade datacenter switches
06-09-2023 00:00:00
- 06-09-2023 06:00:00
Urgency: planned
Affected services:
- Network connections on datacenter switches mentioned below
Expected impact:
- Network connections for customers connected to these switches will be disrupted for several minutes
Customer intervention required: No
Reference number: 187047
Summary:
The software on the datacenter switches is being updated. As a result, the switches need to be restarted, which is expected to cause an interruption of approximately 30 minutes in the functioning of the connections on these switches.
Details:
The software updates are being performed one by one on the six switches. During this process, each switch will be restarted, resulting in temporary unavailability of the connections. We anticipate that this interruption will last approximately 30 minutes.
To verify if your connection is routed through any of these switches, please check if "leaf-sw9.bit-2a", "leaf-sw10.bit-2a", "leaf-sw1.bit-2b," "leaf-sw2.bit-2b," "leaf-sw3.bit-2b," and/or "leaf-sw4.bit-2b" are listed on your invoice or in your network statistics. You can find this information in the BIT Portal.
Update placed at 06/09/2023, 2:45h
This maintenance was completed succesfully at 2:40h. If you have any questions regarding this maintenance, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.
Affected services:
- Network connections on datacenter switches mentioned below
Expected impact:
- Network connections for customers connected to these switches will be disrupted for several minutes
Customer intervention required: No
Reference number: 187047
Summary:
The software on the datacenter switches is being updated. As a result, the switches need to be restarted, which is expected to cause an interruption of approximately 30 minutes in the functioning of the connections on these switches.
Details:
The software updates are being performed one by one on the six switches. During this process, each switch will be restarted, resulting in temporary unavailability of the connections. We anticipate that this interruption will last approximately 30 minutes.
To verify if your connection is routed through any of these switches, please check if "leaf-sw9.bit-2a", "leaf-sw10.bit-2a", "leaf-sw1.bit-2b," "leaf-sw2.bit-2b," "leaf-sw3.bit-2b," and/or "leaf-sw4.bit-2b" are listed on your invoice or in your network statistics. You can find this information in the BIT Portal.
Update placed at 06/09/2023, 2:45h
This maintenance was completed succesfully at 2:40h. If you have any questions regarding this maintenance, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.