Emergency maintenance backup servers

Emergency maintenance backup servers

05-01-2021 15:00:00 - 05-01-2021 22:00:00

Urgency: Emergency
Affected services:
- Backup Linux and Windows servers
- Cloud backup
Expected Impact:
- Backups can not be made for a short period of time
- Existing backups can not be accessed for a short period of time
Customer intervention required: No
Referencenumber: 172068

Summary:

During the maintenance the backup server will be rebooted and updated with the latest security updates and patches.

Details:

To resolve a performance issue on the backup server it is necessary to reboot the server. In addition to the reboot we will also install latest security updates and patches. During the restart of the server it is not possible to create or access the backups on the server. Because of the impact on the current performance a restart is required as soon as possible to ensure all backups are completed on time.