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Emergency power aggregate BIT-1
06-08-2019 10:23:34
- 06-08-2019 15:15:20
Status:
resolved
During the monthly test of the emergency power supply the diesel aggregate on BIT-1 has broken down. The power supply in BIT-1 has not been disrupted.
BIT-1 is now powered by the regular power facilities en the UPS is available for failure in the power supply. The aggregate is unavailable and will not be activated in case of sustained power failure. Datacenters BIT-2A and BIT-2BCD have N+1 aggregates, which means there is spare capacity. Since BIT-1 is only in use for fail over and active-active scenario's the aggregate there is not redundant. The supplier of the aggregate has been informed to either repair the machine or replace it. As soon as more information becomes available this report will be updated.
Update placed at 11:03 hrs
The supplier will replace the diesel aggregate. This report will be updated when the expected arrival time of the machine is known.
Update placed at 11:32 hrs
The supplier will replace the aggregate in about one and a half hours. When this is done this report will be updated.
Update placed at 12:46 hrs
The supplier has arrived and is in the process of replacing the aggregate.
Update placed at 15:12 hrs
The aggregate has been replaced and tested. The emergency power supply is therefore functional again. The cause of the failure is under investigation.
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 318 648 688 or by email on support@bit.nl.
BIT-1 is now powered by the regular power facilities en the UPS is available for failure in the power supply. The aggregate is unavailable and will not be activated in case of sustained power failure. Datacenters BIT-2A and BIT-2BCD have N+1 aggregates, which means there is spare capacity. Since BIT-1 is only in use for fail over and active-active scenario's the aggregate there is not redundant. The supplier of the aggregate has been informed to either repair the machine or replace it. As soon as more information becomes available this report will be updated.
Update placed at 11:03 hrs
The supplier will replace the diesel aggregate. This report will be updated when the expected arrival time of the machine is known.
Update placed at 11:32 hrs
The supplier will replace the aggregate in about one and a half hours. When this is done this report will be updated.
Update placed at 12:46 hrs
The supplier has arrived and is in the process of replacing the aggregate.
Update placed at 15:12 hrs
The aggregate has been replaced and tested. The emergency power supply is therefore functional again. The cause of the failure is under investigation.
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 318 648 688 or by email on support@bit.nl.