- 05-02-24VDC and VM management environment briefly offline (solved)
- 11-10-23interruption of BIT-HOST4
- 17-09-23CephFS storage issue
- 26-07-23Load balancer failure
- 04-07-23One of the shared mysql servers temporarily unavailable
- 13-04-23Short, limited temperature increase
- 06-04-23Short interruption webmail.bit.nl
- 01-03-23Network interruption leaf-sw5.bit-2a
- 22-02-23Malfunction email platform
- 21-02-23Disruption IMAP email services
Line card reset on leaf-sw3.bit-2b
14-01-2021 20:26:30
- 14-01-2021 20:30:38
Status:
resolved
Around 19:30, a "line card" on leaf-sw3.bit-2b restarted unexpectedly. Customers with a single uplink on this switch might have noticed a disruption in internet traffic for a brief moment of time.
After some investigation by the the engineers of BIT, it turned out that a time-out on the hardware of the switch caused a restart of the line card. The situation went back to normal after the line card restart.
Update placed at 14/01/2021, 20:30
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.