- 05-02-24VDC and VM management environment briefly offline (solved)
- 11-10-23interruption of BIT-HOST4
- 17-09-23CephFS storage issue
- 26-07-23Load balancer failure
- 04-07-23One of the shared mysql servers temporarily unavailable
- 13-04-23Short, limited temperature increase
- 06-04-23Short interruption webmail.bit.nl
- 01-03-23Network interruption leaf-sw5.bit-2a
- 22-02-23Malfunction email platform
- 21-02-23Disruption IMAP email services
Incident related to the managementsystem for virtual machines
10-12-2022 23:00:10
- 10-12-2022 23:10:30
Status:
resolved
Around 22:25, a incident occurred that prevents users currently from starting, stopping and creating/configuring virtual machines on the BIT NL Cloud. Virtual machines that are currently running are not impacted by this.
Engineers are currently working hard to solve this issue.
Follow the incident on our website for updates concerning this incident.
Update placed at 10/12/2022, 23:10
The problem was found to be an Out of Memory situation, causing certain components of the system to lose track of who's doing what. And why. Services have been restarted and are behaving normal again.
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.